![]() Clients who need additional support will be scheduled for assessments to further explore alternatives to shelter. Operators will seek to support clients in finding alternatives to shelter over the phone. Clients in need of shelter should call the United Way’s 211 hotline. This includes the hotels, which are currently operating as part of the shelter system. Our state has established 211 as a front door for all the shelters in the state. What is process for securing a shelter or hotel bed? If this occurs, they will stay isolated in hotel rooms unless they need hospitalization or more advanced medical care. However, it is anticipated that some persons relocated to hotels may found to be positive or symptomatic. The primary focus of shelter decompression is to move people who are not COVID-19 positive into hotels in order to prevent spread among homeless persons. What happens if a relocated resident is found to be COVID-19 positive? Services include residential aides, case management, three meals per day, crisis intervention, the provision of basic needs, as well as health and behavioral health care (both telehealth and in person) through partnerships with community health centers and behavioral health agencies. Staff of non-profit shelter provider organizations, with support from regional Coordinated Access Networks, are providing on-site services to residents in the hotels. For more details and updated statistics on the relocation and efforts to rehouse people in shelter, visit What services are being provided to relocated residents? This effort will relocate approximately 1,000 people from over 60 shelters into 15 hotels across the state. How many shelter residents are being relocated? On March 10, Governor Lamont’s Executive Order 7P established the “Authorization to Provide for Non-Congregant Housing for Persons at Risk”, which tasked the state with providing protection of public health and safety during the pandemic by providing alternative, non-congregate shelter and housing for people experiencing homelessness. Multiple state agencies and key non-governmental entities are assisting in various aspects of this effort. In March of 2020, ESF 6 charged CCEH and the Department of Housing to co-lead a Homeless Shelter Taskforce to coordinate the statewide shelter decompression effort. This effort is being coordinated as part of the State of Connecticut’s emergency management system, specifically under the Emergency Support Functions (ESF) 6 Mass Care Working Group. ![]() ![]() This led to a statewide effort to decompress homeless shelters by relocating residents, staff, and operations to hotels. However, it became clear that even with these steps, most shelters were unable to comply with CDC guidelines due to their congregate sleeping and living arrangements. In order to meet CDC guidelines for homeless shelters, shelters were asked to increase the spacing between beds and decrease census by reducing new admissions and facilitating exits to housing. In early March, CCEH and the Department of Housing began working with regional Coordinated Access Networks to implement a series of measures to protect homeless populations and the staff who serve them from COVID-19 through infectious disease controls and social distancing within homeless shelters. The project has helped to dispel the stigma surrounding homelessness within the community and is seen as having a positive impact on the site by its neighbors.How You Can Help Resource Guide Donate Now COVID-19 Facts What is our strategy? This shelter creates a welcoming, healing environment for formerly homeless residents and will be used as a model for future shelters in the Phoenix metro area. Professionally painted, highway-scale murals elevate the building’s exterior to evoke positive feelings for occupants and give back to the surrounding community. Trauma-informed design permeates the project to allow the residents to receive specific support and required care during their residence. Transformed from a Phoenix inn, The Haven is an innovative 90-day transitional shelter providing older, homeless adults (55-plus) with a safe and mentally supportive environment to receive refuge and on-site support from Central Arizona Shelter Services and partners.ĭesigned to feel like a residential community, The Haven features amenities, including private bedrooms and bathrooms, a communal kitchenette, a central courtyard gathering space, a dog run, a landscaped exercise path, and planting beds - elements often overlooked in shelter design - to create a humane, supportive space for an aging and medically at-risk population.īased on best wayfinding practices, vibrant colors and Sonoran Desert symbols help residents navigate and orient themselves around the shelter and site.
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